Monday Owner Digest

Your week, summarized.

Prepared Monday 7:30 AM

Designed to land in your inbox at the start of the week — so you don't spend Monday chasing updates. Every section answers a specific question you'd otherwise ask in person.

Top items needing your decision

These will not progress without an owner call.

  • Boiler replacement at Greenpoint Towers

    $48k quote — approve, second bid, or defer.

  • Insurance renewal — Maple Court

    Premium up 14% YoY; binder due in 21 days.

  • AR legal referral — Linden Park

    3 cases past 60 days; review plan.

Aging too long

Open beyond your aging tolerance.

  • Roof leak — Riverside Lofts

    62 days open; vendor on 3rd return.

  • Elevator repair — Greenpoint

    51 days; awaiting parts.

  • DOB violation — Atlas Heights

    34 days; cure window 11 days remaining.

Department questions to ask

One sharpened question per department.

  • Maintenance

    What is the cost of waiting on the boiler decision?

  • Field Management

    Do we approve the open headcount or rebalance routes?

  • Finance / AR-AP

    Which AR cases move to legal this week?

  • Compliance

    Is the cure plan confirmed end-to-end?

  • Building Admins

    Are we seeing repeat noise complaints from the same units?

  • Scheduling

    Is next week's inspection schedule resolved?

Staffing & workload notes

Where capacity is tight.

  • Porter vacancies

    Two open > 14 days at Maple Court and Cedar Crossing.

  • Vendor capacity

    Roofing vendor pool down to one approved this month.

Key wins this week

What got resolved without your involvement.

  • 87 work orders closed

    +12% versus prior week.

  • All scheduled inspections completed

    5 of 5 on time.

  • AR collected

    $22.4k from prior 30–60 day bucket.

Risks & exceptions

Things to watch even if not actionable yet.

  • Utility bill anomaly

    Atlas Heights +38% MoM; root cause pending.

  • Tenant complaint pattern

    Greenpoint noise — 5 complaints from 2 units in 30 days.

Designed to reduce manual follow-up, repeated status-check emails, and surprise escalations.