Department Review
A weekly meeting-cadence view across all departments.
Department updates through Friday 5:00 PM
This Week's Department Review Priorities
Curated items that should drive your department conversations this week.
Boiler replacement decision
MaintenanceVendor holds quote for 7 more days; replacement window before peak season.
AskApprove $48k replacement, request second bid, or defer?
DOB violation curing plan
Compliance11 days remaining before fines escalate.
AskIs the cure plan confirmed end-to-end?
AR > 60 days legal referral
Finance / AR-APThree units; one in active payment plan, two not.
AskWhich cases move to legal this week?
Porter hiring decision
Field ManagementTwo vacancies > 14 days; routes being doubled up.
AskApprove headcount or rebalance routes long-term?
Building Admins
Sara Klein
- Open
- 18
- Aging > 30d
- 4
- Escalated
- 1
- Resolved (wk)
- 11
Key risk
Tenant complaint pattern at Greenpoint
Question to ask
Are we seeing repeat noise complaints from the same units?
Next meeting: Mon 10:00 AM
Field Management
Luis Tavares
- Open
- 26
- Aging > 30d
- 7
- Escalated
- 2
- Resolved (wk)
- 19
Key risk
Two porter vacancies > 14 days
Question to ask
Do we approve the open headcount or rebalance routes?
Next meeting: Tue 9:30 AM
Maintenance
Marcus Webb
- Open
- 41
- Aging > 30d
- 9
- Escalated
- 3
- Resolved (wk)
- 28
Key risk
Boiler quote pending sign-off
Question to ask
What is the cost of waiting on the boiler decision?
Next meeting: Tue 2:00 PM
Finance / AR-AP
Dana Cole
- Open
- 14
- Aging > 30d
- 5
- Escalated
- 2
- Resolved (wk)
- 9
Key risk
AR > 60d concentrated in 3 units
Question to ask
Which AR cases move to legal this week?
Next meeting: Wed 11:00 AM
Compliance
Priya Nair
- Open
- 12
- Aging > 30d
- 3
- Escalated
- 1
- Resolved (wk)
- 6
Key risk
DOB violation curing window 11 days
Question to ask
Do we have a confirmed cure plan for the DOB violation?
Next meeting: Wed 3:00 PM
Scheduling
Owen Park
- Open
- 9
- Aging > 30d
- 1
- Escalated
- 0
- Resolved (wk)
- 14
Key risk
Inspection sweep double-booked
Question to ask
Is the inspection schedule resolved for next week?
Next meeting: Thu 9:00 AM
Department modules
Operational record views by department.
| Item | Property | Source | Priority | Status | Age | Recommended action |
|---|---|---|---|---|---|---|
| Porter vacancies — Maple Court & Cedar Crossing | Maple Court Residences | Department Update | High | In Progress | 16d | Owner decision on backfill. |
| Inspection completion < 80% at Harborview | Harborview Flats | Department Update | Medium | Internal Follow-Up | 8d | Request department follow-up. |
| Repeat roof leak at Riverside (3rd in 90d) | Riverside Lofts | ManageGo | High | Waiting on Vendor | 17d | Add to weekly review. |
| Manager weekly walk overdue — Beacon Hill North | Beacon Hill North | Department Update | Low | Open | 4d | Mark reviewed. |
Designed to reduce manual follow-up, repeated status-check emails, and surprise escalations.